No internal IT department
A partner or staff member currently handles issues alongside their other work.
IT support for law firms in Poland
When IT interrupts work, your law firm has someone to contact.
Email will not open, a document will not sync, or a new colleague needs an account. We help diagnose the issue and agree the next step. We support law firms across Poland remotely via TeamViewer through our IT + GDPR plans.
Monthly payments. A 12-month commitment.
Your firm
When your team needs a regular point of contact for IT
People join or leave
Accounts, permissions and files need to be set up or transferred in a controlled way.
A distributed team
People use email, cloud tools and applications away from the office and need remote assistance.
Service scope
What we help with remotely
Tell us what has stopped working or what needs changing. We establish who is affected, the impact on work and whether the request falls within your plan. Access changes require instructions from an authorised person.
Email and everyday tools
Troubleshooting sign-in, application settings and ordinary email or cloud usage.
Accounts and permissions
Create, change and remove access on the instructions of an authorised person. Help configure additional sign-in protection.
Software configuration
Remote assistance with supported software settings and updates, subject to licences and available access.
Backups and security settings
Help configure and check agreed tools. A new backup deployment or a wider environment review may need a separate project.
How we work
From the first conversation to the agreed result.
Choose a plan
Compare team sizes, allowances and the annual commitment.
Agree access
Identify contacts, supported tools and approval rules. Credentials do not belong in the enquiry form.
Request help
Describe the issue or change. A TeamViewer session is arranged when needed.
Resolve and report
We perform the agreed work and discuss additional costs before work outside the plan.
- An agreed route for requests and change approval
- Remote assistance within the chosen plan's scope and allowances
- Information about completed work and next steps
- A separate quote when a request exceeds the package
How we test the workflow
We check the requested function with the user. If an issue depends on another provider or requires physical work, we explain the findings and next steps.
The subscription is not unlimited support or a 24-hour on-call service. Service hours, allowances and response arrangements are set out before selection. Software development and major migrations require a separate scope.
Budget and billing
Monthly payments with an annual commitment
Plans combine IT assistance with ongoing GDPR support. Selection depends on team size and work allowances. Full details are on the Polish subscription page.
Built around legal work
Confidentiality shapes how we work.
Access and changes are agreed with an authorised contact. Remote sessions are limited to tools and information needed for the task. Wider administration requires defined service accounts and access termination rules.
Maintenance and development
Recurring problems need a next step too.
We explain the work carried out and what remains unresolved. If a larger environment change is needed, we propose a separate scope for agreement.
- For diagnosis, describe the symptom, application and affected users.
- Remote access and account changes are agreed with an authorised person. Do not send passwords in a support request.
- Migrations, new deployments and work beyond the allowance receive a separate scope and price before work begins.
FAQ
Before we get started
Do you visit the office?
Subscription support is remote only through TeamViewer. Physical work, hardware repair and cabling are excluded.
Do we pay for the whole year upfront?
Payments are monthly, but the commitment lasts 12 months. It is not a subscription that can be cancelled each month.
Is there a setup fee?
There is no setup fee. Major migrations or new deployments are separately quoted if needed.
What if we need more help?
Additional scope and cost are agreed first. Check allowances and extra-work terms on the subscription page.
Can you work alongside our technician?
Yes. We agree responsibilities and access. We can assist users remotely while your existing provider handles physical equipment.
Contact
Start with a conversation
Tell us your team size, tools and whether you need ongoing support or a separate deployment.
Working hours
Monday – Friday, 9:00 – 18:00 (CET)
Working across jurisdictions
We support clients in cross-border projects, in Polish and in English.
Get in touch with us
You do not need a specification. Tell us what you need help with.
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